Archive for July, 2007

Marketing Lessons from Provincetown

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Provincetown_rooftops_2007My partner Mark and I just returned from a wonderful long summer weekend in Provincetown, Massachusetts on the tip of Cape Cod (to the left is a picture Mark took: a view of the harbor from our B&B, the White Porch Inn). For the uninitiated among you, Provincetown (or Ptown) is often referred to as one of the gayest places on earth. It’s an artists colony that was “discovered” by gays and lesbians in the 20th century (thanks in part to the notable playwrights and others who summered there) and has continued to be a summer playground for gays and lesbians ever since. 

This week, Ptown is playing host to “Family Week,” one in a series of annual celebrations that draw diverse crowds of gays and lesbians (and their families) to visit during the spring, summer and fall seasons. The New York Times last week reported on the dramatic growth of Family Week and the decision by its sponsor, the Family Pride Coalition, to partner with R Family Vacations to produce the week-long event because it had just gotten too big for one small advocacy organization to manage on their own.

This change is significant because it is yet another sign of the growing power of the various gay and lesbian consumer audiences. Family Week attracts large numbers of gay and lesbian families and their children, visibly demonstrating the impact of this growing constituency within the gay and lesbian community. I checked out the Family Pride Web site description of the week’s events and saw that a few events were already sold out.

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What’s in a Word?

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What’s in a Word?

En el siguiente blog se discuten ciertas razones que quizás dieron causa al uso de palabras ofensivas, para la comunidad gay y lésbica, por parte de personas en los medios Hispanos de Estados Unidos. Anticipo sus comentarios.

In recent months, national Hispanic media personalities have been suspended and fired from the air for their use of words that have had a negative impact on the LGBT community. Before coming to a conclusion on who should be held responsible, whether the individuals or the networks,  let’s consider dialects, the ever-changing meaning of words, and FCC leniency with Spanish-language radio.

Luis Jimenez, host of a nationally syndicated Univision radio show has been known for “gay bashing” during his show and using offensive language to make derogatory remarks towards the community. On May 1 of this year, he was suspended from the airwaves due to several such derogatory remarks. As

On the other end of the spectrum, Luisa Fernanda from Telemundo’s “Cotorreando” has an outstanding reputation of supporting equality and the LGBT community. She misused a Spanish word during one occasion and has been permanently fired from her six year position with the celebrity gossip show. Was the network being genuine, or were they simply jumping on the bandwagon and aiming to outdo the competitor by making a louder statement?

An important thing to consider is that there are multiple dialects in the Spanish language, extending beyond countries into regional areas per country. Yes, I agree that people in the media and celebrities need to be even more conscientious of word meanings than your average person. However, I find this extremely difficult to do because of the many different dialects, and the fact that certain societies are trying to regain ownership of certain words that have once shed a dark light upon a people.

Examples of the latter include the word queer which used to be a derogatory term. LGBT organizations now often use the word in their name or description, and it is being used in the mainstream as well in Bravo’s hit series “Queer Eye for the Straight Guy.”; In the Mexican community, for example, the word naco was often used to label a group as tacky and of no class, but now, pop culture T-shirt distributor, NaCo. has created an empire under its name. In a Los Angeles Times article, they describe the evolution of the word: “…NaCo. is shaking up fundamental ideas about Mexican identity and self-perception…today, instead of meaning trashy or ignorant… naco for many younger Mexicans has come to signify something closer to "kitschy, but proud."

Finally, whenever I tune in to a Spanish-language radio talk show, I am often shocked at the use of offensive words. For some reason, Spanish-language radio is not held to the same rules as English-language radio. You will hear the kinds of words that your mother threatened to wash your mouth with a bar of soap with if you so much as thought about them, let alone speak them. Yet, the Spanish talk shows toss them around freely when just up the dial I’ve heard English hosts ask, “Am I allowed to say damn on the air?” So why this double standard?

As we take a look at these situations, is Jimenez a bigot, or is it the FCC’s fault for not regulating Spanish language radio? Is it Luisa Fernanda’s fault for not updating her million Spanish dialect pocket book, or was it just an honest mistake? Are the networks to blame for not holding their talent accountable to participate in GLAAD’s  National Spanish-Language Media Training designed to train media personalities to properly address individuals and issues in the LGBT community? In life, not all things are black or white, perhaps this is a prime example of that shady grey area in between.

Nonetheless, I believe they are steps in the right direction for Spanish-language, or any other media as we hold influential individuals, who so often seem to overlook the severe effects of a single word, accountable for their actions.

InVisible Press

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Vv8 This week Logo announced two additional panelists to The Visible Vote ’08: A Presidential Forum. This is the Democratic candidate debate that will air on August 9. Veteran journalist Margaret Carlson and Jonathan Capehart, Pulitzer Prize-winning editorial page writer of The Washington Post, will join previously announced panelists Joe Solmonese of HRC and Melissa Etheridge.

The two new panelists add credibility to an event that has been criticized by some gay media, specifically in last week’s editorial by Gay City News editor Paul Schindler. He reports that members of the gay press have not been invited to the debate.

Logo might be worried about competition for its CBS News on Logo web site and news program, but to not proactively invite members of the gay media to the first presidential debate of its kind seems nearly unethical. Not to mention that news stories in the gay press will provide free press to the channel.

Personally, I am anxious to read what my favorite journalists at the New York Blade and Gay City News have to say about the debate as I consider them thought leaders and in some ways, the voice of the LGBT community. I’d also be interested in questions from the gay press directed to the candidates to try and push them for clear answers in addition to the questions that Logo is soliciting online from the general public.

Having seven of the eight candidates participate is quite a feat for Logo and is sure to add visibility from viewers outside the gay demographic, but by not permitting members of gay press and including singer Melissa Etheridge it raises questions about the goal of the debate – is it to help the LGBT community find a candidate that will best benefit our community or is it a ratings driver? Hopefully the debate won’t be followed by a raunchy episode of “The Big Gay Sketch Show.”

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40 years on… Time to grow up?

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This Saturday is the 40th anniversary of the decriminalization of homosexuality in England and Wales.

Legalization was just the first step on a long road to where Britain is today, a largely tolerant nation with civil partnerships, gay adoption, equal age of consent, openly gay politicians and laws to protect against discrimination. More importantly it is a place where most gay and lesbian people can lead open and fulfilling lives.

It is easy to forget that this would have been unimaginable back in 1967 when the Act of Parliament was passed. Indeed Lord Arran, one of the sponsors of the legislation, said:

"Homosexuals must continue to remember that while there may be nothing bad in being a homosexual, there is certainly nothing good. Lest the opponents of the Bill think that a new freedom, a new privileged class, has been created, let me remind them that no amount of legislation will prevent homosexuals from being the subject of dislike and derision, or at best of pity.”

It is chilling statement, particularly coming from one of the reformers at the time but also a reminder of how much has changed.

To mark 40 years of freedom, the British magazine GT (formerly known as Gay Times) are promoting their anniversary edition front cover with an advertisement featuring it on the London Underground.

The image features “scantily clad” models one of which was deemed by London Underground officials to be in an “unnecessary state of undress”. London Underground decided to refuse permission for the image to be used and an alternative, less risqué cover was featured in the final ads.

See both versions here.

I agree with GT editor that “In our opinion, their refusal is totally unjustified considering some of the heterosexual ads on display at the moment.”

But I absolutely disagree with the decision of GT to celebrate the anniversary of this landmark legislation with sexual imagery on the front cover.

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LGBT Workplace Protections on the Rise

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The Human Rights Campaign (HRC) on Tuesday released its “State of the Workplace for Gay, Lesbian, Bisexual and Transgender Americans 2006-2007,” showing an overall positive trend: increased basic workplace protections for LGBT employees.

Notable is the HRC finding that nearly 90 percent of the Fortune 500 companies protect gay and lesbian employees. The report alaso tracked steady growth in the number of employers offering domestic partner benefits over the last year.

This trend can be considered a proof point that companies today are “getting it” when marketing to our community.  As we’ve posted repeatedly on this blog, LGBT consumers are sophisticated and loyal consumers who want to know a company is fully engaged, supportive and involved in our community.

In other words, we do our homework to be active, informed consumers.  Advertisers, marketers and other communications professionals should be aware that lists like this are part of the basic staple of our consumer research.

A copy of the HRC “State of the Workplace for Gay, Lesbian, Bisexual and Transgender Americans 2006-2007” can be viewed here