Archive for November, 2008

Communications in Canada: More Q&A with Out in Canada Editor Randall Shirley

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R Shirley Photo 2 Yesterday, I began a conversation with journalist Randall Shirley about gay and lesbian communications in Canada. An American by birth, Randall now lives in Canada, giving him a two-country perspective on media and communications. In the conclusion to our conversation today, Randall provides insight into mainstream media, blogs and the future of LGBT media in Canada.

Ben Finzel: How does so-called "mainstream" media in Canada cover gay and lesbian communications issues?  Do you find yourselves covering things they don't? Are there any similarities in what you deem newsworthy? 

Randall Shirley: Mainstream media does give our community coverage. But gay media is more likely to chase the handful of “news” stories that mainstream doesn’t—like in-depth coverage of a bashing or human rights issue. As for the publication I edit, we cover things differently in that we speak from a different—and very gay—voice. Our writers look for the gay angle to a place. Gays quite often see a place differently from straights. For example, there’s a section of the Berlin Wall in a Montréal public space. One of my gay writers recently paused at that spot, writing that it reminds him how lucky we are to live in a society where we can be openly gay. Mainstream item, gay perspective. I think it’s very important to remember that we’re gay, and we have many differences in the way we live. I can only speak as a gay man, but I notice that we still have our gay lingo: we still talk about sex differently than straight people (and perhaps more), we’re more-free with some of our personal information. For instance, when’s the last time you heard a straight person admit, over cocktails, in a group, with their spouse present, that they have an “open relationship.” I hear that all the time. And I see evidence of our differences in Canadian gay publications, to varying degrees.

Ben Finzel: What is the role of blogs in the Canadian media landscape?  How have blogs changed the way LGBT media operates in the country?

Randall Shirley: I can’t say if blogs, per se, have changed the landscape as much as the overall growth of social networking and instant communication. I don’t think this is unique to Canada.
 
Ben Finzel: What do you think the future holds for LGBT media in Canada?

Randall Shirley: In the short term, I think GLBT media will continue to thrive—either as print or electronic—because at the end of the day, gay people are different. We want equal rights, but that doesn’t mean many of us want to be the same. So media that speaks to who we are and how we live our lives will continue to be important. I think that in all countries it’s important that each generation passes our stories and information on to the younger generations, and we will all need to figure out ways to use developing media technologies to do so. Canadians are not Americans, and most don’t want to be. This is a fairly distinct society with its own stories and interests. Sure, there are a lot of cultural similarities, but Canadians will always want media outlets that speak to them.

Ben Finzel: Thanks Randall. As usual, we have learned something (many things, actually), from talking with a journalist with a unique point of view. Your insight and perspective should be helpful for anyone thinking of conducting outreach in the Canadian market. 

Photo courtesy of Randall Shirley.

Communications in Canada: Q&A with Out in Canada Editor Randall Shirley

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As I’ve mentioned before, I was fortunate enough to participate in the 9th International Conference on Gay and Lesbian Tourism in Vancouver last month. In addition to presenting a workshop at the conference (more on that in a future post), I had the pleasure of serving as moderator of a panel on working with the media.

Randall Shirley photo One of the participants in the panel discussion was freelance travel journalist Randall Shirley. Randall is editor of Canada’s major LGBT travel magazine, Out in Canada, and editor of the stories and blog section of www.meetmeonboard.com, a U.S.-based site which helps gay cruise passengers connect. Randall’s work also appears in such publications as The Boston Globe and Dallas Morning News. He grew up on a potato farm in Rexburg, Idaho and now lives in Vancouver, BC with his partner Kevin. 

As is generally the case, whenever I meet someone interesting, I ask them to participate in blog Q&A with us. Randall was no exception and I’m very happy he agreed to my request. Randall’s insight and experience provide a really useful snapshot of Canadian communications from an American perspective.  And as many of us in the U.S. prepare to travel home for the Thanksgiving holiday, we thought it might be interesting to present a point of view on travel from a different perspective.

This is another two-part interview. Today, we talk about differences in media and marketing. Come back tomorrow for a look at mainstream media, blogs and the future for LGBT media in Canada. 
 
Ben Finzel: What are the differences in gay media in Canada and the U.S.? Do you communicate with our community any differently in Canada than in the U.S.? 

Randall Shirley: In Canada, “gay” is not much of an issue these days. Of course, we still have problems—the occasional bashing, small town gays who feel they can’t come out, etc.—but overall, Canadian society is more accepting. We do have nationwide gay marriage, after all! How does this apply to gay media? Well, it means we can devote more time to daily life stories and less time to politics. As an American who has lived in Canada for many years, I actually find U.S. media less and less relevant to my daily life. When I read The Advocate, for instance, it seems the stories are often of equality and political issues Canadians dealt with many years ago.
 
Ben Finzel: How do companies market to LGBT people via the media in Canada?  What are the common activities they undertake and how are they received by LGBT consumers?

Randall Shirley: Companies market to GLBT Canadians the same way you would expect—via gay media outlets. Since I cover travel, I particularly notice that Canadian travel providers are very savvy at using PR and media relations as a major tool to tell their stories. And of course they use paid advertising, too, including both traditional media and new media. Surprisingly, some companies have even tried marketing via mainstream media. A high-end gay matchmaking service called Entre-Nous¬ has placed paid advertising in Canada’s venerable national newspaper, The Globe and Mail. And hook-up companies like CruiseLine advertise on billboards in surprising towns like Calgary. How are they received? Gay Canadians are smart, and we know that within our country most companies would be glad to have our business. We also know when we’re being pandered to. At the end of the day, I think we appreciated being marketed to, but that alone doesn’t guarantee our loyalty as customers because we have so many business owners in this country who are truly gay-friendly. Personally, I look for value and customer service, and if I can find that in a business, I will become a customer. Of course there are gay-focused businesses—bars, restaurants, some shops, B&Bs, etc.—who provide options straight-owned businesses simply can’t. And when we want those options, it’s nice to have them.

Ben Finzel: Come back tomorrow for the conclusion of our conversation with Randall Shirley.

Photo courtesy of Randall Shirley.

This Friday: Ready, Set, Shop…

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Picture1 All consumers this season are looking to stretch their dollars in this current economy, projected as the weakest holiday retail season since 1991. For LGBT shoppers this season, the Human Rights Campaign provided its annual 2009 “Buying for Equality” guide, identifying 260 retailers and businesses who received a perfect 100 percent score on the 2009 Corporate Equality Index. You can read more about the guide in this article in Echelon magazine.

We’ve discussed here before the importance of companies and businesses clearly communicating to their employees and customers their engagement with and support of the LGBT community. The same is true for LGBT shoppers – during this holiday season and all year round. With an estimated $759 billion purchasing power in 2009, LGBT consumers can communicate their support of businesses that do it right through purchases and patronage.

So, enjoy the Thanksgiving holiday and as you make your shopping list and check it twice, consider the message your purchases are sending this year. 

A Gay and Lesbian Ad Campaign Designed to Reach Teens and How it Can do So Much More

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J0411814 Just this fall, the Ad Council launched a national celebrity-infused campaign, Think Before You Speak,” featuring Wanda Sykes and Hillary Duff. It focuses on the use of the word “gay,” specifically in teenage lingo when used to describe something that is “dumb,” or “un-cool.” In addition to celebrities, the ad campaign also features an interactive Web site that encourages teenagers to submit their own videos on the topic.

The ads are airing during a time when media is focusing on the anti-gay marriage ballot initiative Prop. 8 that passed in California earlier this month. Now, if we step back from the teen-centered approach and look at the big picture, especially as it relates to California, this campaign can impact more than just teenagers and their use of the word “gay.” I’m referring to how its spokespeople, and specifically Wanda Sykes, can impact the African American community at large.

In a recent blog, I mentioned the significance the votes of African Americans and Hispanics in California had on the outcome of Prop. 8’s passing. Majorities of these two minority groups voted in favor of the anti-gay marriage ballot initiative.  Because Wanda Sykes recently came out to the public, partly as a result of Prop. 8’s outcome, she is positioned as a great spokesperson for the ad campaign as she will likely resonate well with African Americans and other minorities in California and, hopefully, will start making progress within the communities.

However, as strongly positioned as the ad campaign is, we have to consider the timing of the campaign as it relates to Prop. 8’s passing, and more importantly, the contradicting messages citizens are receiving. As this recent Mediapost.com article puts it: “this current repudiation of same-sex marriage will only make it harder for the Advertising Council's new effort to educate teenagers about how painful and harassing anti-gay language can be.”

We can question if the ad campaign’s message be heard loud and clear among the noise and confusion Prop. 8 is causing, I personally believe this could not have happened at a better time, now that  gay and lesbian equality and issues are top of mind for many. Additionally, I believe the use of an African American spokesperson will really impact perceptions of gays and lesbians within the African American community, and perhaps even they way they vote.

What are your thoughts? Feel free to comment.

Transgender Day of Remembrance

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J0409248Today is the Annual Transgender Day of Remembrance. In honor of this occasion, we thought we'd share a few links to other blogs and Web sites we read that are featuring posts and other information about transgender people and the day itself. As we say so often, communications breeds understanding and we hope that sharing information about transgender people and their lives will help support broader understanding and engagement. 

If you have other stories or links to share, please feel free to comment below.